(617) 620-1072

Frequently Asked Questions

Where is your practice located?

4372 Post Road in East Greenwich; it is in the Thrive Building. There is a tea shop on-site and a collaborative yoga studio.

Is there parking?
There is ample parking in the on-site lot.
What are the hours?
Sessions are held Monday through Friday, 9 AM – 7 PM. Early morning and some weekend hours can be accommodated.
Do you take insurance?

Local insurances are accepted: Blue Cross Blue Shield, United Behavioral Health, Tufts Health Plan, Anthem, Aetna, Neighborhood Health Plan, and Cigna.

Medicaid and Medicare are not accepted.

What is your Cancellation Policy?

A 24-hour notice is required to cancel or reschedule an appointment. For a ‘no show’ missed appointment or late cancellation, the client will be responsible for the full rate of a session.

What types of therapy do you offer?

I offer therapy for individuals and couples. Sessions for families are also available. 

What age groups and demographics are served?
I work with young teens and adults and all ethnicities and identities.
How long are therapy sessions?
Therapy sessions can range from 45-60 minutes. A session will not be terminated until emotional stability can be regained.
Is there an option for virtual sessions?
Yes, in-person and virtual sessions are offered.
How do I make an appointment?

You can call (617) 620-1072, email erinruell@gmail.com, or complete the form below.

Is homework assigned between sessions?
I will offer suggestions to further explore topics presented and taught in session. I may also suggest books to read and review together as appropriate. It is highly encouraged if clients participate in journaling that entries are reviewed in session so that feelings, concerns, and fears do not go unresolved and unexplored. I also encourage clients to take notes to reflect learnings and new insight.
What professional training do you have?

I have a master’s degree in Counseling Psychology from Northeastern University.

I am a Licensed Mental Health Counselor in Rhode Island and Massachusetts.

I am also a Certified Practitioner of Human Interaction Technology and hold Certification in Case Management.

Coffee or tea?
Both; I do want to create strife. There is a tea shop on site, and I do not want you coming into session without caffeine if that’s your thing!
Tissues brand name or generic?
Most definitely brand name; only the best to catch your tears during your journey to reclaim your happy.
Dogs or cats?
This is a tough one; I am a dog lover by nature, but we have three wonderful cats that live in the building and love to join you in session if you choose cats.
Shoes or barefoot?
I wear shoes during transitions from place to place, but I love flip-flops and being barefoot. In session, it is your choice – whichever is most comfortable for you.